This Privacy Policy describes how OnPoint Systems, Inc. ("Company", "We", "Us", or "Our") collects, uses, and protects your information when you use our services.

Interpretation and Definitions

Definitions

Account - A unique account created for you to access our Service.

Company - OnPoint Systems, Inc., 4000 W 106th Street, #125-247, Carmel, IN 46032, USA.

Cookies - Small files placed on your device by a website, containing browsing history details.

Device - Any device that can access the Service such as a computer, cellphone, or tablet.

Personal Data - Any information that relates to an identified or identifiable individual.

Service - Refers to the Website and services provided by OnPoint Systems.

Website - OnPoint Systems, accessible from https://www.onpointsystems.com

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information, including but not limited to:

First name and last name

Email address

Phone number

Company name

Address, City, State, ZIP/Postal code

Usage Data

Usage Data is collected automatically when using the Service and may include:

Your Device's Internet Protocol address (IP address)

Browser type and version

Pages of our Service that you visit

Time and date of your visit

Time spent on pages

Unique device identifiers

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including monitoring usage

To manage your Account and registration as a user

To perform a contract, including service agreements and purchased services

To contact you by email, telephone calls, SMS, or other electronic communication regarding updates, security notices, or service-related information

To provide you with news, offers, and information about services similar to those you have purchased or inquired about, unless you have opted not to receive such information

To manage your requests and respond to inquiries

For business operations such as data analysis, identifying usage trends, and improving our services

SMS Terms and Conditions

By signing up for text messages, you agree to receive informational messages (appointment reminders, account notifications, service updates, etc.) from OnPoint Systems at the number provided.

Message frequency varies

Message and data rates may apply

Reply HELP for assistance, or call 317-353-3253

Reply STOP to opt-out at any time

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Retention of Your Personal Data

The Company will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to comply with legal obligations, resolve disputes, and enforce our agreements and policies.

Security of Your Personal Data

The security of your Personal Data is important to us. We use commercially acceptable means to protect your Personal Data, but no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Cookies and Tracking Technologies

We use Cookies and similar tracking technologies to track activity on our Service and store certain information.

Types of Cookies we use:

Necessary/Essential Cookies - Required to provide services and features

Functionality Cookies - Remember your preferences and settings

Analytics Cookies - Help us understand how visitors interact with our Service

You can instruct your browser to refuse all Cookies or indicate when a Cookie is being sent. However, some parts of our Service may not function properly without Cookies.

Third-Party Service Providers

We may employ third-party companies and individuals to:

Facilitate our Service

Provide the Service on our behalf

Perform Service-related tasks

Assist in analyzing how our Service is used

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service providers such as Google Analytics to monitor and analyze the use of our Service. You can opt-out by installing the Google Analytics opt-out browser add-on.

Payment Processing

We may use third-party payment processors (Stripe, PayPal, WorldPay) for paid services. We do not store your payment card details. Payment information is provided directly to our payment processors whose use of your information is governed by their Privacy Policies.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If you are a parent or guardian and are aware that your child has provided us with Personal Data, please contact us.

Links to Other Websites

Our Service may contain links to other websites not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Email: [email protected]

Phone: 317-353-3253

Address: OnPoint Systems, Inc., 4000 W 106th Street, #125-247, Carmel, IN 46032, USA