Refund Policy
Things Sometimes Happen!
Money Back Guarantee – Refund Policy
Hardware
All hardware, unless otherwise indicated, may be returned within thirty (15) days from the original invoice date for a refund. A return authorization number is required for all returns. A 15% restocking fee may apply. These terms apply to all refunds. Customers must notify merchant of any order discrepancy within seven (7) days from the invoice date so that we may investigate and resolve the situation accordingly.
Software
Software purchases are non refundable.
Services
Some contract or subscription services will be prorated upon cancellation of services prior to reaching end of terms.
Let's Chat - Help Is One Click Away
Click the blue chat bubble in the bottom-right corner to get started. We’ll collect your name, email, and phone, then answer questions or help you schedule a quick 15-minute call.
317-353-325
By signing up for text messages, you agree to receive informational messages (appointment reminders, account notifications, etc.) from Onpoint Systems at the number provided. Message frequency varies. Msg & data rates may apply. If you require assistance, reply HELP, or you can call 317-353-3253 to reach our office. You can opt-out at any time by replying STOP. View our Privacy Policy and Terms of Service.
Onpoint Systems
Onpoint Systems
4000 W. 106th Street,
#125-247, Carmel,
