The use of services from OnPoint Systems, Inc. ("Company", "Provider", "We", "Us", or "Our") constitutes agreement to these terms.

1. Account Setup

We will setup your account after receipt of all required account information and payment verification. Providing false contact information of any kind may result in the termination of your account.

2. Content

All services provided by Provider may only be used for lawful purposes. The laws of the State of Indiana and the United States of America apply.

The customer agrees to indemnify and hold harmless Provider from any claims resulting from the use of our services.

Use of our services to infringe upon any copyright or trademark is prohibited. This includes but is not limited to unauthorized copying of music, books, photographs, or any other copyrighted work.

We reserve the right to refuse service to anyone. Any material that, in our judgment, is obscene, threatening, illegal, or violates our terms of service in any manner may be removed from our servers with or without notice.

3. Payment Information

You agree to supply appropriate payment for the services received from Provider, in advance of the time period during which such services are provided. You agree that until and unless you notify Provider of your desire to cancel any or all services received, those services may be billed on a recurring basis.

Cancellations can be done in writing via the cancellation process provided or by contacting support. Once we receive your cancellation and have confirmed all necessary information with you via email, we will inform you in writing that your account has been canceled.

As a client of Provider, it is your responsibility to ensure that your payment information is up to date and that all invoices are paid on time. Provider provides a fifteen (15) day grace period from the time the invoice is generated and when it must be paid. A 1.5% interest charge per month will be applied for invoices not paid in 15 days. Provider reserves the right to change the monthly payment amount and any other charges at any time.

4. Cancellations and Refunds

Provider reserves the right to cancel the account at any time with or without notice. Violations of the Terms of Service will waive the refund policy.

5. Indemnification

Customer agrees that it shall defend, indemnify, save and hold Provider harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Provider, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns.

6. Arbitration

By using any Provider services, you agree to submit to binding arbitration. If any disputes or claims arise against Provider or its subsidiaries, such disputes will be handled by an arbitrator of Provider's choice. An arbitrator from the American Arbitration Association will be selected. All decisions rendered by the arbitrator will be binding and final. The Federal Arbitration Act, and not any state arbitration law, governs all arbitration under this Arbitration Clause. You are also responsible for any and all costs related to such arbitration.

7. Disclaimer

Provider shall not be responsible for any damages your business or home may suffer. Provider makes no warranties of any kind, expressed or implied for services we provide. Provider disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by Provider and its employees.

8. Disclosure to Law Enforcement

Provider may disclose any subscriber information to law enforcement agencies without further consent or notification to the subscriber upon lawful request from such agencies. We will cooperate fully with law enforcement agencies.

9. Changes to the Terms of Service

Provider reserves the right to revise its policies at any time without notice.

10. SMS Terms and Conditions

OnPoint Systems provides SMS messaging services to customers who have opted in to receive text messages. By signing up for text messages, you agree to the following terms:

Message Types: You may receive informational messages including appointment reminders, account notifications, service updates, and promotional offers from OnPoint Systems at the phone number provided.

Message Frequency: Message frequency varies. As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Opt-Out Instructions: You can cancel the SMS service at any time. Just text "STOP" to the number from which you received the message. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

Help and Support: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected] or 317-353-3253.

Carrier Liability: Carriers are not liable for delayed or undelivered messages.

No Sharing of Mobile Information: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Privacy: If you have any questions regarding privacy, please read our privacy policy: https://onpointsystems.com/privacy-policy